Marketing & Events Manager
San Luis Obispo, CA

Job Overview
SLO Ranch Marketplace is seeking a highly organized and proactive Marketing and Events Manager to execute the coordination of Merchant-related projects across our dynamic commercial campus, which includes restaurants, retail spaces, a brewery, a working farm and a community market. The Manager will play a critical role in ensuring marketing of the center, planning and implementing events, tenant relations, effective communication and support for ongoing tenant success and satisfaction.

Key Responsibilities:
 

Tenant Relations 

• Act as a liaison between the property management team and tenants. 

• Support communication of marketplace rules, operational expectations, and community events.

• Serve as the day-to-day point of contact for tenant operational needs, including maintenance coordination, signage requests, trash/recycling procedures, and access/security concerns.

• Help assess long-term tenant needs and capital planning, including infrastructure upgrades or enhancement projects.

• Maintain and update a tenant issue log and resolution tracker; summarize trends for monthly reports to senior leadership.

• Cultivate positive, long-term relationships with all tenants by conducting regular check-ins, surveys, and walkthroughs to proactively identify issues and opportunities.

Events

• Scheduling weekly and monthly events – keeping a six month look ahead calendar.

• Coordination with merchants for participating in events.

• Finding and scheduling outside vendors and musicians to participate in events and weekly live music. 

• Ordering and setting up decorations and supplies for events as needed.

Marketing

• Overview of social media platforms – coordinating with social media consultant for posts, keeping a social media calendar.

• Coordinating with merchants for social media collaboration and sharing.

• Drafting and sending out monthly newsletter.

• Upkeep of website including posting upcoming news and events.

• Scheduling and coordinating advertising as needed such as radio, print and social media boosts.

• Promoting of any upcoming activities.

• Responding to inquiries from the public.

Site Coordination

• Overseeing site maintenance team to coordinate repair schedules, service providers, and preventative maintenance that minimizes disruption to tenant operations.

• Daily inspections of site for safety and necessary fixture repairs/replacement. 

• Monitor tenant compliance with property guidelines, lease requirements, and marketplace operating standards.

• Work with accounting department to process invoices.

Marketplace & Farm Integration

• Help coordinate operational needs of the farm and market spaces, ensuring synergy between agricultural operations and commercial tenants.

• Collaborate with vendors, market stall operators, and farm partners to support programming, compliance, and special projects.

• Move in and move out inspections for community gardens.

• Ensure the Corral and farm fields are safe and engaging for guests.
   

Cross-Functional Support

• Plan and implement of marketplace activations, seasonal events, and community-facing programs.

• Collaborate with the events and marketing team to incorporate tenants into site activations, farmers market tie-ins, community events, and seasonal programming.

• Collaborate with events and marketing team on marketing and advertising as well as social media direction.

• Help schedule and communicate event logistics including parking impacts, setup coordination, and promotional guidelines.

• Facilitate cross-promotion opportunities among tenants, market vendors, and the farm to build a cohesive commercial community

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What We Offer

• Competitive Salary

• Health, Vision & Dental 

• 401k

• Equity

• Opportunity to manage projects that strengthen local relationships and support community growth